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Terms and conditions

Acceptance of general conditions of sale

The contract between Lexter Italy srl and the Customer shall be concluded with the acceptance, even partial, by Lexter Italy srl This acceptance is automatic, unless otherwise communicated to the Customer.
Placing an order in the manner provided, you represent that you have read all information provided to him during the purchase procedure and accept the general conditions and payment below.
Who can buy
Can be purchased on site the owners of VAT.
How to Buy
The customer can buy all the products in the store at the time the order and viewable online at, as described in the relevant information sheets.
The correct order is confirmed by Lexter Italy srl by means of an e-mail, sent to the email address supplied by the customer. This confirmation message will include the date of execution of the order and an 'Order ID', to be used in any further communication with Lexter Italy srl The message will include all data entered by the customer who agrees to verify the correctness and / or to communicate promptly any corrections. In the case of non-acceptance, Lexter Italy srl ensure timely notification to the customer.
A return request is made from the special section made from the site who reserves the right to accept or reject the request and to apply a handling fee. In case of request accepted, it will be communicated the corresponding RMA (Return Material Authorization) number and instructions for the next steps. Otherwise, it will be announced the rejection of the request.
General conditions of return
1. You can return the material only as a Customer Service has created a valid RMA number.
2. The RMA validity is 10 days of issue, ie the products listed in the RMA must arrive at the headquarters of Lexter Italy within the said period of time.
3. The refund is only allowed for materials purchased by The checks are made on the basis of the serial, and according to the number and date of invoice.
4. The purchased goods must be returned intact and in original packaging, complete in all its parts (including packaging and any documentation and accessories). All units must be made as described in the RMA conditions.
5. You're not allowed to write directly on the original package; RMA number must be indicated on DDT in order to view it without opening the neck.
6. The products will be rejected if:
- The material is made with missing components.
- The reason for the return does not correspond to what had been stated
- The product received is damaged in any way
- The RMA number is invalid or not visible.
- It is a product declared DOA (Dead On Arrival) and after various tests works perfectly
- The product is received after 10 days from the RMA creation date
- The material is made with the original packaging and / or package
- The original package has written
7. Lexter Italy does not accept any made of printheads, media, software or services.
8. Where replacements have to be delivered, will be sent using the standard delivery time. The proceedings and the costs will be communicated by Lexter Italy.
Note: An express delivery can be made only if the person who requires it agrees to pay the extra costs.
9. Transport costs are charged to the customer unless expressly stated otherwise in the confirmation email of 'RMA.
Reasons made
1. Product not working on delivery (DOA - dead on arrival)
- The problem must be reported within 3 working days from the date of the invoice issued by Lexter Italy. DOA processes will be executed by the manufacturer.
- If the problem is not repeated when the product is tested, it will be charged to the customer 15% of the price of the material specifying "no problem."
2. incorrect deliveries by Lexter Italy
- Any errors relating to the delivery must be reported to Customer Service within 10 days of the invoice date.
- They accept only products made in original condition and without damages to the box.
- Lexter Italy will attempt to collect goods only once. If the customer is not present at the time of the withdrawal, it will send the goods at his own expense.
3. Products damaged at delivery by Lexter Italy
- Damage on deliveries must be reported to Customer Service within 5 days of the invoice date. The damage must be reported immediately to the carrier when the goods are received (Signature with damaged mention). Photos of the damaged package should be sent to Lexter Italy: the packing must not be thrown.
4. Ordering error by the customer
- Any request made to mistakenly ordered material, must be made within 10 days of the invoice date.
- Lexter Italy has the choice to accept or refuse the creation of the RMA number for returning the goods if the customer placed a wrong order
- Lexter Italy reserves the right to charge the customer a fee for the return of 15% of the product value, for a minimum of 40 €.
Products image
The photos shown are examples only. will try as much as possible to post photos that identify precisely the products for sale.
Product Availability
The availability of the products published on the website is indicative Because the ability to place your order online (even by multiple users simultaneously) changes in real-time product availability, Lexter Italy does not guarantee the certainty of allocation of merchandise. In the presence of such an event you will be promptly contacted for further information and we will try to find the goods in the shortest possible time.
All prices shown on the website are prices excluding VAT. The prices displayed on the website can be modified at any time, without notice.
Payment methods
Bank transfer
If paying by bank transfer in advance, the shipment of the order is carried out only after the actual crediting to c / c Lexter Italy Srl, which must occur within 5 working days from the date of acceptance, after which the order it is deemed automatically canceled.
The purpose of the bank transfer must include the identifier of the order that is issued in the order confirmation email.
The bank on which credit transfer are:
Credit card
In cases of purchase of goods with payment through Credit Card, together with the completion of the online transaction, the bank reference only failed to authorize only the amount of your purchase.
The credit cards accepted are all those who support the Visa and Mastercard.
At no time during the purchase process Lexter Italy is able to know information about the buyer's credit card, as they are typed directly on the site of bank that handles the transaction (with very high security systems); since there is no data transmission, there is the possibility that this data is intercepted. No archive of Lexter Italy contains or maintain such data. In no event Lexter Italy can be held responsible for any fraudulent and improper use of credit cards by a third party, upon payment for products purchased on
In case of purchase through the PayPal payment method at the end of the order the customer is directed to the PayPal login page.
The amount of the order is debited from your PayPal account at the time of order.
At no time during the purchase process Lexter Italy is able to know the customer's financial information. As there is no data transmission, there is the possibility that this data is intercepted. No archive of Lexter Italy contains or maintain such data. For every transaction made with your PayPal account you will receive an email confirmation from PayPal.
Billing arrangements
For every order placed on the site is issued invoice for the goods shipped.
For the invoice will be all the information provided by the customer when ordering. It will not be possible any change in the bill after the issuance thereof.
The invoice is sent by e-mail directly to a user-supplied mail that is committed to print hard copy tax purposes or for the validity of the guarantee. This operation is allowed by the tax regulations in force on the 'Sending invoices' electronically.
If specifically requested the invoice can also be issued in paper form and sent to the billing address provided at time of purchase.
All products published in web site are covered by manufacturer's warranty on manufacturing defects. Lexter Italy does not offer a guarantee otherwise than that the manufacturer from Lexter. Consequently, the warranty conditions proposed by Lexter are identical to those provided by the manufacturer. The material to be repaired must be sent from the addresses provided by Lexter following email request by the customer, with model details, serial (if any) and the purchase invoice.
Note: If the products sent are not defective under warranty, the customer will take charge of his all expenses related to this request is not justified, including transportation.
Lexter Italia S.r.l. © 2018 - P. IVA 11625470155 - web by Itatec